Amends the Domestic Violence Shelters Act. Provides that the Department of Human Services shall be responsible for the provision of a single, easy to use telephone number for public access to information and referral for domestic violence services. Authorizes the Department to identify and enter into a contract with a lead entity to provide governance and oversight, including the ability to design, implement, support, and coordinate a State-wide Domestic Violence Hotline system. Provides that the lead entity must: (i) have the ability to provide statewide, toll-free, 24-hour, 7 day-a-week, multi-lingual, confidential referral services to victims and perpetrators of domestic violence and information to people calling on behalf of a victim, including friends or family of the domestic violence victim and first responders such as the police; (ii) have a record of providing effective, victim-centered referral services to victims of domestic violence for at least 2 years prior to the effective date of the amendatory Act; (iii) be an Illinois 501(c)(3) non-profit agency or organization; (iv) provide the most up-to-date technology to increase access to domestic violence services for the deaf and hard of hearing; and (v) have other specified qualifications. Requires the lead entity to provide periodic programmatic and fiscal reports on activities, accomplishments, and other issues to the Department. Requires the Department to ensure, prior to awarding a contract, that the Domestic Violence Hotline lead entity has the organizational capacity to carry out the terms of the contract.