Bill Sponsor
BILLSPONSOR
Bill Sponsor
Politicians
Bills
Florida House Bill 1031
Session 2026
Customer Service Callback Queues
Active
Active
Passed House on Feb 25, 2026
First Action
Jan 6, 2026
Latest Action
Feb 26, 2026
Origin Chamber
House
Type
Bill
Bill Number
1031
State
Florida
Session
2026
Sponsorship by Party
Democrat
Mitch Rosenwald
Primary
Democrat
Anna V. Eskamani
Cosponsor
Democrat
Christine Hunschofsky
Cosponsor
Republican
Danny Nix
Cosponsor
Democrat
Fentrice Driskell
Cosponsor
Republican
Fiona McFarland
Cosponsor
Democrat
Jennifer "Rita" Harris
Cosponsor
Democrat
Johanna López
Cosponsor
Democrat
Kimberly Daniels
Cosponsor
Democrat
Lindsay Michelle Cross
Cosponsor
Democrat
Marie Paule Woodson
Cosponsor
Democrat
Robin Bartleman
Cosponsor
Republican
Susan Plasencia
Cosponsor
House Votes (1)
checkPassed on February 25, 2026
Motion Text
Passage, Third Reading
House Roll Call Votes
Republican
Adam Anderson
Yes
Republican
Adam Botana
Yes
Republican
Alex Rizo
Yes
Democrat
Allison Tant
Yes
Democrat
Angela "Angie" Nixon
Yes
Democrat
Anna V. Eskamani
Yes
Republican
Anne Gerwig
Yes
Democrat
Ashley Viola Gantt
Yes
Republican
Berny Jacques
Yes
Republican
Bill Conerly
Yes
Republican
Bill Partington
Yes
Republican
Bradford Troy "Brad" Yeager
Yes
Republican
Brian Hodgers
Yes
Democrat
Bruce Hadley Antone
Yes
Republican
Chad Johnson
Yes
Republican
Chase Tramont
Yes
Republican
Chip LaMarca
Yes
Democrat
Christine Hunschofsky
Yes
Democrat
Dan Daley
Yes
Republican
Dana Lee Trabulsy
Yes
Republican
Daniel Antonio "Danny" Alvarez
Yes
Republican
Daniel Perez
Yes
Republican
Danny Nix
Yes
Democrat
Daryl Campbell
Yes
Republican
David Borrero
Yes
Republican
Dean Black
Yes
Democrat
Debra Tendrich
Yes
Republican
Demi Busatta Cabrera
Yes
Democrat
Dianne "Ms Dee" Hart
Yes
Democrat
Dotie Joseph
Didn't Vote
Republican
Douglas Michael "Doug" Bankson
Yes
Republican
Erika Booth
Yes
Republican
Fabián Basabe
Yes
Democrat
Felicia Simone Robinson
Yes
Democrat
Fentrice Driskell
Yes
Republican
Fiona McFarland
Yes
Democrat
Gallop Franklin II
Yes
Republican
Hillary Cassel
Yes
Republican
J.J. Grow
Yes
Republican
James Buchanan
Yes
Republican
James Vernon "Jim" Mooney, Jr.
Yes
Republican
Jason Shoaf
Yes
Republican
Jeff Holcomb
Yes
Republican
Jenna Persons-Mulicka
Yes
Democrat
Jennifer "Rita" Harris
Yes
Republican
Jennifer Canady
Yes
Republican
Jennifer Kincart Jonsson
Yes
Democrat
Jervonte "Tae" Edmonds
Yes
Republican
Jessica Baker
Yes
Democrat
Johanna López
Yes
Republican
John Snyder
Yes
Republican
Jon Albert
Yes
Democrat
Jose Alvarez
Yes
Republican
Josie Tomkow
Yes
Republican
Juan Carlos Porras
Yes
Republican
Judson Sapp
Didn't Vote
Republican
Karen Gonzalez Pittman
Yes
Republican
Kaylee Tuck
Yes
Democrat
Kelly Skidmore
Yes
Democrat
Kevin D. Chambliss
Yes
Republican
Kevin M. Steele
Yes
Republican
Kim Kendall
Yes
Republican
Kimberly Berfield
Yes
Democrat
Kimberly Daniels
Yes
Republican
Kiyan Michael
Yes
Republican
Lauren Melo
Yes
Republican
Lawrence McClure
Yes
Democrat
Leonard Spencer
Yes
Republican
Linda Chaney
Yes
Democrat
Lindsay Michelle Cross
Yes
Democrat
Lisa Dunkley
Yes
Democrat
Marie Paule Woodson
Yes
Republican
Meg Weinberger
Yes
Democrat
Michael "Mike" Gottlieb
Yes
Republican
Michael Owen
Yes
Democrat
Michele K. Rayner-Goolsby
Yes
Republican
Michelle Salzman
Yes
Republican
Mike Giallombardo
Yes
Republican
Mike Redondo
Yes
Democrat
Mitch Rosenwald
Yes
Republican
Monique Miller
Yes
Republican
Nan Cobb
Yes
Republican
Nathan Boyles
Yes
Republican
Omar Blanco
Yes
Republican
Paula A. Stark
Yes
Republican
Peggy Gossett-Seidman
Yes
Republican
Philip Wayne "Griff" Griffitts, Jr.
Yes
Republican
Rachel Lora Saunders Plakon
Yes
Republican
Randall Scott "Randy" Maggard
Yes
Democrat
RaShon Young
Yes
Republican
Richard Gentry
Yes
Democrat
Rob Long
Yes
Republican
Robert A. "Robbie" Brackett
Yes
Republican
Robert Alexander "Alex" Andrade
Yes
Republican
Robert Charles "Chuck" Brannan III
Yes
Democrat
Robin Bartleman
Yes
Republican
Ryan Chamberlin
Yes
Republican
Sam Garrison
Yes
Republican
Sam Greco
Yes
Republican
Shane G. Abbott
Didn't Vote
Unknown
Smith
Yes
Republican
Susan L. Valdés
Yes
Republican
Susan Plasencia
Yes
Republican
Taylor Michael Yarkosky
Yes
Republican
Thomas Patterson "Patt" Maney
Yes
Republican
Tiffany Esposito
Yes
Republican
Tobin Rogers "Toby" Overdorf
Yes
Republican
Tom Fabricio
Yes
Republican
Traci Koster
Yes
Republican
Tyler I. Sirois
Yes
Republican
Vanessa Oliver
Yes
Democrat
Wallace Aristide
Yes
Republican
Webster Barnaby
Yes
Republican
William Cloud "Will" Robinson , Jr.
Yes
Republican
Wyman Duggan
Yes
Republican
Yvette Benarroch
Yes
Democrat
Yvonne Hayes Hinson
Yes
Summary
Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require specified agencies to use callback queue for returning certain calls; requires calls to be returned in specified manner; requires pilot program participants to report specified information to Legislature by certain date.
Text (1)
H 1031 Filed
https://flsenate.gov/Session/Bill/2026/1031/BillText/Filed/PDF
Documents (3)
Bill Analysis -- Government Operations Subcommittee (Post-Meeting) (2/5/2026 8:15 PM)
https://flsenate.gov/Session/Bill/2026/1031/Analyses/h1031a.GOS.PDF
Bill Analysis -- Information Technology Budget & Policy Subcommittee (Post-Meeting) (2/12/2026 6:33 PM)
https://flsenate.gov/Session/Bill/2026/1031/Analyses/h1031c.ITP.PDF
Bill Analysis -- State Affairs Committee (Post-Meeting) (2/17/2026 3:33 PM)
https://flsenate.gov/Session/Bill/2026/1031/Analyses/h1031e.SAC.PDF
02/26/2026
Senate
Received
02/26/2026
Senate
Referred to Rules
02/25/2026
Senate
In Messages
02/25/2026
House
Passed; YEAS 114, NAYS 0
02/25/2026
House
Read 3rd time
02/25/2026
House
Added to Third Reading Calendar
02/25/2026
House
Read 2nd time
02/19/2026
House
Bill added to Special Order Calendar (2/25/2026)
02/17/2026
House
Added to Second Reading Calendar
02/17/2026
House
Bill released to House Calendar
02/17/2026
House
Reported out of State Affairs Committee
02/17/2026
House
Favorable by State Affairs Committee
02/13/2026
House
Added to State Affairs Committee agenda
02/12/2026
House
Now in State Affairs Committee
02/12/2026
House
Reported out of Information Technology Budget & Policy Subcommittee
02/12/2026
House
Favorable by Information Technology Budget & Policy Subcommittee
02/10/2026
House
Added to Information Technology Budget & Policy Subcommittee agenda
02/05/2026
House
Now in Information Technology Budget & Policy Subcommittee
02/05/2026
House
Reported out of Government Operations Subcommittee
02/05/2026
House
Favorable by Government Operations Subcommittee
02/03/2026
House
Added to Government Operations Subcommittee agenda
01/13/2026
House
1st Reading (Original Filed Version)
01/12/2026
House
Now in Government Operations Subcommittee
01/12/2026
House
Referred to State Affairs Committee
01/12/2026
House
Referred to Information Technology Budget & Policy Subcommittee
01/12/2026
House
Referred to Government Operations Subcommittee
01/06/2026
House
Filed
Sources
FL Legislature
Open States
https://openstates.org/fl/bills/2026/HB1031/
Record Created
Jan 18, 2026 2:34:15 AM
Record Updated
Mar 2, 2026 11:24:25 AM
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