The bill, known as the "Improving Social Security’s Service to Victims of Identity Theft Act," aims to establish a single point of contact at the Social Security Administration for individuals whose social security account numbers have been compromised or whose Social Security cards have been lost. This contact will help victims navigate the resolution of their cases and coordinate with other units towards a swift resolution. Specially trained employees will form part of this contact, ensuring accountability until the case is resolved. The bill is set to take effect 180 days after its enactment.
Improving Social Security's Service to Victims of Identity Theft Act
This bill requires the Social Security Administration to provide a single point of contact for any individual whose Social Security account number has been misused. The single point of contact must consist of a team or subset of specially trained employees, and must track the individual's case to completion and coordinate with other specialized units to resolve issues as quickly as possible.